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        • damaged hair
        • women's hair loss
        • men's hair loss
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        • frizzy hair
        • natural textured hair
        • hair volume
      • COLLECTION
        • botanical repair™
        • nutriplenish™
        • invati advanced™
        • smooth infusion™
        • color control
        • color renewal™
        • shampure™
        • rosemary mint
        • blonde revival™
        • cherry almond
        • sap moss™
        • damage remedy™
        • be curly™
        • scalp benefits™
        • dry remedy™
        • brilliant™
        • pure abundance™
        • pramāsana™
        • sun care
        • invati men™
        • aveda men pure-formance™
      • Shop our nutriplenish hair care collection
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        • blow dry spray
        • hair brushes
        • men's hair styling products
        • styling gifts
        • now or never - 20% off
        • shop all hair styling
      • BEST FOR
        • smoother hair
        • thicker hair
        • dry hair
        • damaged hair
        • curly hair
        • natural textured hair
        • adds texture
        • adds shine
        • adds volume
      • COLLECTION
        • be curly™
        • control
        • smooth infusion™
        • brilliant™
        • pure abundance™
        • light elements™
        • aveda men pure-formance™
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        • shop all skin care
      • SKIN CARE CONCERN
        • hydrate dry skin
        • balance oily skin
        • visibly lift & firm
        • increase skin radiance
        • visibly brighten skin
        • soothe sensitive skin
        • relieve acne
      • COLLECTION
        • tulasāra™
        • botanical kinetics™
        • outer peace™
        • all-sensitive™
        • aveda men pure-formance™
      • Click shop now button to shop tulasara skin care
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        • bathing salts
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        • body mists
        • tea
        • men's body care
        • new in body care
        • body care gifts
        • now or never - 20% off
        • shop all body care
      • COLLECTION
        • stress-fix™
        • hand & foot relief™
        • rosemary mint
        • shampure™
        • cherry almond
        • beautifying
        • chakra™
        • comforting tea
        • cooling oil
      • Click shop now button to shop cherry almond body care
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        • lip
        • eye
        • face
        • brows
        • makeup brushes & tools
        • new in makeup
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        • shop all makeup
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        • feed my lips™
        • inner light™
        • petal essence™
        • uruku
        • flax sticks™ makeup brushes
      • Click shop now button to shop feed my lips
    • AROMA
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        • pure-fume™ aroma
        • essential oils
        • candles
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        • shop all aromas
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        • shampoo
        • conditioner
        • dry shampoo
        • hair masks
        • hair treatments
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        • hair & scalp oils
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        • hair serum
        • men's hair care
        • new in hair care
        • hair care gifts
        • now or never - 20% off
        • shop all hair care
      • BENEFIT
        • dry hair
        • damaged hair
        • women's hair loss
        • men's hair loss
        • color care
        • curly hair
        • frizzy hair
        • natural textured hair
        • hair volume
      • COLLECTION
        • botanical repair™
        • nutriplenish™
        • invati advanced™
        • smooth infusion™
        • color control
        • color renewal™
        • shampure™
        • rosemary mint
        • blonde revival™
        • cherry almond
        • sap moss™
        • damage remedy™
        • be curly™
        • scalp benefits™
        • dry remedy™
        • brilliant™
        • pure abundance™
        • pramāsana™
        • sun care
        • invati men™
        • aveda men pure-formance™
      • Shop our nutriplenish hair care collection
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        • hair spray
        • hair tonic
        • style-prep™
        • styling cream
        • hair powder
        • hair wax, hair paste & pomade
        • hair mousse
        • hair gel
        • blow dry spray
        • hair brushes
        • men's hair styling products
        • styling gifts
        • now or never - 20% off
        • shop all hair styling
      • BEST FOR
        • smoother hair
        • thicker hair
        • dry hair
        • damaged hair
        • curly hair
        • natural textured hair
        • adds texture
        • adds shine
        • adds volume
      • COLLECTION
        • be curly™
        • control
        • smooth infusion™
        • brilliant™
        • pure abundance™
        • light elements™
        • aveda men pure-formance™
      • Click to customize your hair care and take our hair and scalp check quiz
    • SKIN CARE
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        • face cleanser
        • face toner
        • treatment lotion
        • exfoliator
        • face serum
        • eye cream
        • moisturizer
        • lip treatment & balm
        • face mask
        • men's skin & shave care
        • skin care gifts
        • shop all skin care
      • SKIN CARE CONCERN
        • hydrate dry skin
        • balance oily skin
        • visibly lift & firm
        • increase skin radiance
        • visibly brighten skin
        • soothe sensitive skin
        • relieve acne
      • COLLECTION
        • tulasāra™
        • botanical kinetics™
        • outer peace™
        • all-sensitive™
        • aveda men pure-formance™
      • Click shop now button to shop tulasara skin care
    • BODY CARE
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        • body cleanser
        • body scrub
        • bathing salts
        • lotion
        • body cream
        • hand & foot care
        • body oils
        • bath
        • body mists
        • tea
        • men's body care
        • new in body care
        • body care gifts
        • now or never - 20% off
        • shop all body care
      • COLLECTION
        • stress-fix™
        • hand & foot relief™
        • rosemary mint
        • shampure™
        • cherry almond
        • beautifying
        • chakra™
        • comforting tea
        • cooling oil
      • Click shop now button to shop cherry almond body care
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        • lip
        • eye
        • face
        • brows
        • makeup brushes & tools
        • new in makeup
        • makeup gifts
        • shop all makeup
      • COLLECTION
        • feed my lips™
        • inner light™
        • petal essence™
        • uruku
        • flax sticks™ makeup brushes
      • Click shop now button to shop feed my lips
    • AROMA
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        • pure-fume™ aroma
        • essential oils
        • candles
        • body oils
        • aroma gifts
        • shop all aromas
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        • essential oils
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        • soothe scalp
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        • invati men™
        • aveda men pure-formance™
        • rosemary mint
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      • protect clean water
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    If for any reason you are not satisfied with your purchase from Aveda Online Canada, you may return the unused portion for refund or exchange. We accept returns for products purchased from Aveda.ca only. Return shipping fees are not refundable. Kindly send your return to the address noted below in the original shipping carton or a carton you may have available. Please include the original packing slip or a copy of your order or shipping confirmation email. To protect against package loss and to ensure prompt delivery, we recommend shipping your return package via insured FedEx or Canada Post Ground. Please retain receipts and tracking information for your records.

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    How long will it take to receive a credit for my returned items?

    Once received, return packages are processed within 2 business days. A return credit confirmation email will be sent when the return has been processed. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.

    When I exchange an item there are two transactions on my credit card - can you explain?

    When an exchange is requested it is completed in two steps:

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